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ANSWERS TO FREQUENTLY ASKED QUESTIONS


1) IS DENTIMGO PAID?
NO. The services of Dentimgo are free of charge.

2) CAN I TRUST THE HEALTHCARE ORGANIZATIONS WITHIN DENTIMGO?
YES. All healthcare organizations within Dentimgo has the INTERNATIONAL HEALTH TOURISM AUTHORIZED HEALTH FACILITY certificate issued by the MINISTRY OF HEALTH OF REPUBLIC OF TURKEY.

3) WHAT DOES DENTIMGO DO?
Dentimgo works in order for you to be treated in Turkey. It introduces you to healthcare organizations, offers options, allows you to make comparisons and provides you a plan with the healthcare organization where you want to be treated. This plan covers everything related to health tourism. Flights, receptions, treatments, trips, transfers, accommodation and of course, fees.
It establishes a communication channel between you and the HEALTHCARE organization.

4) HOW WILL VISA PROCEDURES BE PERFORMED?
If you require a visa to come to Turkey, Dentimgo and the healthcare organization you choose will help you with the actions to do.

5) HOW WILL FLIGHT TICKET, ACCOMMODATION, TRANSFERS AND TRIPS BE ARRANGED?
You are asked for this information when completing the “Pre-Planning Form”. You can arrange these services yourself or the healthcare organization can arrange for you and inform you about the costs. We will forward your request to the healthcare organization and have it offer you a plan.

6) HOW WILL DATE OF ARRIVAL - RETURN AND TREATMENT PERIOD BE ARRANGED?
If your date of arrival - return is flexible, you may specify this on “Pe-Planning Form” and we can arrange the date of arrival - return based on your estimated treatment period.
If your date of arrival - return is not flexible and the time you will be in Turkey is definite, you may specify this on 'Pre-Planning Form' again and the healthcare organization will determine whether you may be treated during this period.

7) HOW WILL I BE INFORMED ABOUT THE TREATMENT PERIOD?
You will have detailed information about your treatment period in the PLAN we will send to you after you complete and submit the “Pre-Planning Form”. How long will the treatment take? You will be informed in detail about when you will have to come if your treatment will continue or if you will have a scheduled visit.

8) HOW MUCH WILL I PAY?
Dentimgo's services (ASKING QUESTIONS, PREPARATION OF PRE-PLAN) are free of charge.
After you complete and submit the “Pre-Planning Form”, you will be offered a PLAN. In this PLAN, you will receive the approximate fees you will pay. This PLAN is prepared by the healthcare organizations. If both you and your healthcare organization approve this PLAN, the process starts.

9) MAY I COME WITH MY COMPANION?
YES. Simply specify this in the “Pre-Planning Form”.

10) WHY SHOULD I USE DENTIMGO?
Because Dentimgo is not an intermediary firm. It guides you and does not charge a fee for it.

11) MAY I USE DENTIMGO IF I AM IN TURKEY?
Definitely YES. You may be in Turkey for a touristic trip or business, or you may even live in our country. Dentimgo will guide you in finding the nearest healthcare organization.

12) DOES DENTIMGO HAVE A GUARANTEE REGARDING ANY POSSIBLE PROBLEM?
NO. Dentimgo lists the appropriate healthcare organizations and allows you to contact them. Dentimgo is not responsible for medical assurance. But we can help you to apply MINISTRY OF HEALTH if you have a complaint, since all the organizations we work under the supervision of the MINISTRY OF HEALTH OF REPUBLIC OF TURKEY.

13) WHY SHOULD I CHOOSE TURKEY?
First of all, we have a wonderful country. It is a country where you can see the four seasons. No matter in which season you would like to come, we have cities where you can enjoy every season. Our hospitals and clinics are very modern and our physicians are well trained. All the hospitality of Anatolia and the highly skilled professionals are waiting for you.

14) PLEASE USE OUR WHATSAPP NUMBER FOR OTHER QUESTIONS. SEE YOU SOON.